Cloud Recovery, also referred to as Recovery as a Service (RaaS), is a turn-key business continuity/disaster recovery (BC/DR) service that enables real-time server replication and automated failover to a top-tiered data center in the event of server failure and/or scheduled server outages.
Geminare’s Cloud Recovery protects your business by fully replicating your critical production servers to a secure, hosted, cloud environment. All operating systems, supported applications and end-user data are made available in a secure and 24/7-accessible cloud-hosted environment. Your servers and data are kept current through real-time continuous replication. In the case of a server failure, downtime, or a complete customer site loss, the Cloud Recovery service automatically redirects data and users to the cloud-hosted Replica Servers, which operate in Failover Mode for the duration of the downtime event. Customers can securely access the cloud-hosted Replica Servers from any remote location via the Internet, or continue to access it locally should their site continue to be available. After a planned or unplanned outage, failing a server back from the Cloud Recovery environment to your restored production servers, a process called Failback, is fast and transparent to end users, who continue working without any interruption whether they are working remotely or onsite. The Failback process synchronizes the changed data, while users continue to access their applications and data files, and then seamlessly directs user traffic back to the production environment and business continues as usual. The service includes a Web-based portal with provisioning, management, and reporting tools to quickly and easily implement and manage the solution. Each customer has the choice of configuring a failover as either an automated or manual process, based on their individual needs. Customers that select manual failover use the Web portal to initiate Failover. Customers also have the option to enable secure remote user access if a complete site outage occurs. Once a customer’s primary server is repaired or replaced, replication to the primary site is easily initiated through the Web-based portal service, directing all users back to the production environment, and restoring normal operations.
RaaS (also known as DRaaS) differs from Backup in that RaaS provides up-to-date application data in a real-time, live environment with on-demand resources in the Cloud. Backup provides a dated copy of the system and data, without the necessary infrastructure to restore and run immediately.
No, user will not experience an interruption in service, other than having to restart the affected application if they were currently using it. A broadcast message can be sent to your customers alerting them to restart the affected application(s) after a system failure. Users that were actively modifying a file, database or email will recover from the point at which their application was configured to save to while their work was in progress.
Once the initial issue with the Production server(s) has been addressed and the on-site server is live again, any new data generated since the initial failover is first synchronized from the Replica server back to the Production server. Once synchronization is complete, traffic is redirected back to the Production server again. This process is called ‘failback’ and like the failover process, it takes about a minute to complete, with no loss of service and no loss of data.
In the event of a Production server failure, Geminare’s software automatically detects the outage and immediately redirects traffic to the Replica environment where users continue to operate of off the Cloud environment for as long as required to resolve the initial problem. This process is called ‘failover’ and takes about a minute. There is no interruption to service, and no loss of data, as the Replica environment is continuously being updated in real-time with all changes to the Production system.
Yes, Cloud Recovery is set up on a per-host basis. It does not matter if the customer’s Production host is running on a physical box or in a virtualization environment. Cloud Recovery replicates the appropriate data from each of the Primary servers and supports failover and failback for each individually. Granular control of the Cloud Recovery environment allows end users to failover and failback physical and/or virtual servers at any time, either for planned testing and maintenance, or on-the-fly in the event of any problems.
Each customer replication environment is set up inside its own VLAN, a highly secure, isolated network and virtual environment, so that no two environments can talk to each other directly.
Please refer to the Technical Specifications section.
Sales & Pricing
Geminare sells exclusively through our Channel Partner Program. Examples of current channel partners are Cloud Service Providers, Telecom, Managed Service Providers and Industry-specific Application Providers. Geminare provides new channel partners with the tools and resources necessary to own, productixe and operationalize the Cloud Recovery service under the Partner Enablement Program (PEP).
Referencing our Cloud Recovery Server Replication offering, the term “replication” refers to copying all the application data from one server (Primary) to another server (Replica). After an initial bulk copy, only changes to the data are copied to the Replica Server, ensuring fast and efficient network throughput and minimal impact to server performance. Changes are copied to the Replica server in real-time ensuring that all data is up-to-date at all times.
Cloud Computing provides users with access to web-hosted applications and resources. However the major difference between Cloud Computing and a SaaS model is that with Cloud Computing, resources can be scaled on the fly (up and down) to accommodate the usage scenario of each user. This allows for a more customized environment without the need to pre-stage anything, which is typically required in a SaaS deployment model. A second key difference is that within the Cloud, the solution is integrated directly into the cloud environment, allowing rapid and easy deployment across multiple clouds or technologies, making it an easier “cross platform” solution.
In summary… SaaS is typically a prestructured solution deployed as a hosted offering with little onsite requirements. Cloud Computing is a more dynamic, flexible and openly accessible “capability” that can utilize underlying cloud computing technologies.
Geminare’s RaaS portfolio is built around a complete Cloud deployment model. As such, we are able to utilize the resources of any cloud compute or cloud storage provider in the market allowing “all service providers” to utilize our technology in delivering a solution to the marketplace.
Recovery as a Service (RaaS) essentially uses the Cloud as an “on-demand” data center that allows organizations to consume variable resources on an as-needed basis. The RaaS market includes three deployment models:
1. Simple online backup or data warehousing. This model is the easiest and most economical way to “back up your data” and is most commonly deployed with SMBs. However this solution doesn’t scale, and the real challenge comes when trying to restore a backup environment or simply trying to retrieve specific historical data; stored data cannot be easily accessed and used.
2. Virtualization technologies. These solution types take ongoing snapshots of the server system and the stored data at regular intervals. This option requires on-site appliance configuration and maintenance, is vendor-proprietary, and cannot provide timely and adequate failback support without a bare-metal recovery process.
3. Cloud Recovery. In this model, mission-critical applications and data are replicated in real-time to a Cloud environment. In the event of an on-site server failure, users can continue to run in the Cloud for as long as required to address the issue. Failover to the Cloud and failback to the restored Production environment is fast and seamless. And because there are no on-site set-up requirements for the end user, vendors are able to remove almost all the costs associated with appliances, data centers, physical recovery servers and software from the cost of a DR or BC plan by deploying vendor pay-as-you-go virtual instances in the Cloud. The Cloud Recovery model not only introduces dramatic cost savings through providing resources on demand, it delivers better performance than traditional on-site systems and can be deployed rapidly – allowing companies to avoid the painful multi-month deployment process that characterizes in-house infrastructure solutions. It’s not uncommon for Cloud Recovery vendors to deploy services using automated tools, with go-live times measured in hours instead of months.
Software as a Service (Saas) is most typically an implementation of a specific application solution in a “hosted” format of some sort. For example, rather than distributing software on a CD, SaaS is a software delivery method that provides access to software and its functions remotely as a Web-based service. SaaS allows organizations to access business functionality at a cost typically less than licensed applications, since SaaS pricing is based on a monthly fee. Because the software is hosted remotely, users don’t need to invest in additional hardware or software. SaaS removes the need to handle the installation, set-up, daily upkeep and maintenance of a local system.