By Naveen Chhabra with Glenn O’Donnell, Arnav Gupta, Michael Caputo, Bill Nagel
December 7, 2016
Why Read This Report
Service outages cause inexcusable harm to customer experiences, putting infrastructure and operations (I&O) professionals under tremendous pressure to ensure that business technology services are available 24×7, regardless of risk. Disaster recovery (DR) readiness once required significant time and financial investment, leading firms to underinvest in this high-priority area. Disaster-recovery-as-a-service (DRaaS) promises a great alternative. This report highlights 21 DRaaS vendors and provides a framework to help I&O pros choose the right service provider for their needs.