By Shea Long, Senior Vice President, Products | TierPoint
Managing DR through a Software-Defined DRaaS Program
Common sense would lead us to believe that implementing a Disaster Recovery program should reduce the risk within your environment. For the past 20+ years, as traditional DR technologies and techniques were deployed within customer environments this “de-risking” was true.
The big brand vendors would apply well know processes to evaluate a customer’s risk, apply known, trusted (albeit expensive) technology and the output would be a comprehensive DR program that could be executed when needed. This process worked extremely well as technology evolved in a specific way, especially when traditional servers and custom applications kept operations running. While technology sped up, became miniaturized and cheaper, the overall model of how DR was utilized remained relatively static. Backups held more data, replication moved data faster, recovery times got quicker but the technology-use model remained relatively the same.
The Cloud changed that paradigm, and the standard cohort of big brand vendors has been reeling ever since.
In its inaugural Magic Quadrant for Disaster Recovery as a Service, which was released in April 2015, Gartner foreshadowed this perfectly. In the Strategic Planning Assumption, Gartner predicted that “By 2018, the number of organizations using disaster recovery as a service will exceed the number of organizations using traditional, syndicated recovery services.”
Over the past two years we have seen this industry experience dramatic breakups, acquisitions, divestitures and the like. All of which have caused the big brand vendors, the ones that were providing DR technologies to long-time customers, to shift their focus towards service providers, with DRaaS and Cloud, as a primary delivery model.
Source: Analyst(s) John P. Morency, Christine Tenneson, Magic Quadrant for Disaster Recovery as a Service,
Published 21 April 2015, Document ID: Goo270861
While the traditional vendors scramble to find their new niche in the market, the newer, fast moving service providers are taking hold and leading the way with new DRaaS technologies, delivery models and capabilities. TierPoint is one of those companies, and in fact, has set its sights on winning the race.
Not satisfied with the status quo, TierPoint invested, acquired and partnered with leading vendors, technologies and platforms to create one of the most advanced DRaaS programs in the market today. At the core of this DRaaS program is the belief that customers need to have access to more than just one technology, more than just one Cloud platform, and a service provider that acts as a partner to help them manage it all.
Based on this premise, we created and delivered our Software Defined DRaaS Program — a suite of capabilities that focuses on three main pillars:
Hybrid Complexity: Recognizing the hybrid complexity of deployed DR assets, in the Cloud, as well as at the customer’s premise.
Managed Resilience: Providing managed resilience across all DR assets (tools), not just those that are Cloud-based.
Software-Defined Integration: Embracing software-defined technologies to enable users to integrate this complexity as well as access these DR assets more effectively.
All three of these capability pillars are managed, monitored and delivered by TierPoint’s leading managed services team.
Back to our initial question: how do you de-risk your DR program? At TierPoint we understand that you have already made sizable hardware investments. Our team takes a consultative approach, incorporating technologies that you may already be utilizing, recommending upgrades when necessary and assessing your current cloud infrastructure. We have the in-house expertise to evaluate options and deploy DRaaS – into a TierPoint cloud environment or a hyperscaler cloud environment such as Azure – where it makes the most sense for your business.
Our Managed Resilience capability allows you to access and orchestrate hybrid technologies across one of the most advanced Resiliency Management Platforms in the market thanks to our close partnership with Geminare, a leader in the DRaaS space. Through this capability, the investments you have made in your DR assets are once again accessible in the Cloud, and your economics of DR delivery are dramatically increased through TierPoint’s leading managed services programs.
Imagine that! TierPoint might be the first service provider telling you not to scrap everything that you have invested in for the past 20 years to start from scratch. We can work with your business at any level of your cloud journey, ensuring that you are able to implement DR resiliency across all of your applications while navigating and optimizing the complexities around hybrid, software-defined integrations.
Shea Long is SVP of Products at TierPoint. He brings more than 20 years of Product experience to TierPoint and leads the strategic vision, development, revenue growth, and life cycle management of Cloud, Managed Services, Security, Disaster Recovery and Colocation services. Shea’s passion drives the creation of products that inspire and connect businesses, people and technologies while improving performance and creating opportunity.